Wednesday, 28 April 2010
News Letter Example for British Museum
Thursday, 1 April 2010
Has Max Clifford Ruined The PR Reputation?

Max Clifford, mostly known as a PR guru, however has been called other things. His cliental vary a lot from highly paid celebrities to 'regular' people, of course if they can afford paying him (min £10,000). I got to observe this special person live in a debate hosted by the University of Westminster and organised by Trevor Morris. Max Clifford definitely lived up to his reputation and my perception of him, when he answered two phone calls while being on the stage; one of the calls was supposedly from Simon Cowell. After the debate someone asked if there is morality and respect in PR, when you answer a phone in a middle of a debate on stage inform of about 100 people. Max Clifford answer was: “I get paid a lot to answer the phone, and I don’t get paid to be here. It’s business.” And again his reputation supported my view on this man. The reason I’m writing about Max Clifford is because people see PR being equalled Max Clifford. I don’t agree. I’ve been reading on ethics in public relations for some time now for my dissertation. And many scholars write about that PR is perceived unethical and we need to change the way people perceive us. But how can we, when the most seen and celebrity popular PR practitioner is Max Clifford? Of course the rest of us will be perceived the same way as his practice as the general public doesn’t hear about other practitioners.
Why do we hear ‘it was PR’ when it is in correlation with spin and unethical practice or covering up crises? I guess that will always be our cross to bear if we want to be in the PR industry.
Despite the reputation Max Clifford has earned him self, you have to give him credit for his success. If I ever became famous and needed someone to cover up my adultery and deepest secrets, he would be the first I would call.
Campaign Pitch for Marie Stopes
Wednesday, 31 March 2010
Transparency And The Truth In Public Relations

We talk in PR about transparency, the need for companies to tell the truth, to avoid hiding or camouflage facts. But how can PR be transparent? Im thinking if there is a link between truth telling and transparency. Telling the truth means giving up all facts and secrets, where as transparency means you need to show your every step.
Do companies want to give up their whole process? Maybe for some companies it is relevant, but companies like Apple live on their secrecy. No one knows about their product before the launch day, and it works for them, and seams like their audience forgive them for the discloser of information. So why do people require transparency and availability to any information they want?
Looking up the definition of transparency: “Transparency is the opposite of privacy.” Of course, you can’t say that about truth, which drives this discussion about the difference between truth and transparency. Truth doesn’t require that “all information…is open and freely available.” Maybe people want the truth and not transparency. I believe with the new online communication, many question if what we read online is the truth, who writes the information, some one we can trust? PR since its beginning have been perceived as a deception practice, which means the transparency in online communication might be our way to put things straight and change this perception by for once telling the truth.
I'm writing this to see what others think, as i want to explore this 'transparency' concept further in my dissertation.
Friday, 26 March 2010
Digital Climate to Kill Us All
The data centres, which are used to house the millions of websites on the Internet, are now damaging the earth as much as the aviation industry. A large data centre consumes the same amount of power as 30,000 homes. These Data Centres run 24 hours per day, 365 days a year to power corporate websites. A solution is sorely needed, and Green Leaf Hosting is the answer.
Quotes:
Matthew Dowling, director of Green Leaf Hosting, said: “I hope this campaign will raise attention to the raising issue, and since so many of us use the internet more and more, people need to be aware of the damages they are causing. However it is not only an awareness campaign we want to educate people about what solutions they can use.”
In addition to the Carbon Free services, Green Leaf now provides Green Web Design & Development, Graphic Design, Email Campaigns and Online Marketing all from a Carbon Neutral office based in North London. The company’s mission to educate businesses on their impact on the environment and to offer a practical solution has been very well received globally.
Where Green Leaf differs from the average agency however, is its big ‘side project’. It is aiming to be the first agency to offer Carbon Free IT solutions from the UK by using nothing but the wind’s power. This giant project will be funded by sponsorship, grants, investors and profits made from their current services. Green Leaf Digital; a green IT solution that doesn’t cost the earth.
For additional information contact the Press Officer:
Yekaterina Odintsova
Kat@greenleafhosting.co.uk | 0207 193 2564
Sunday, 14 March 2010
Will Social Media Lead the 2010 Election in the UK?

Just as the US elections used social media to communicate with voters, so it is in the UK.
Obama is a ‘role model’ for campaigning online and for his success with online fundraising. According to Business Week, in July alone, Obama’s fundraising doubled that of McCain, generating $51 million. In addition, the Obama campaign has cited that 88% of their donations have come from online resources. This has never happened before. The man knows how to move and engage people; he listens, he reacts, he empowers. The Washington Post has even gone so far as to title Obama as the “King of Social Networking.”
In social media you have to be able to give up some of the power. But how can you when power is what drives an election?
In the past, a campaign team may have overreacted to a video such as Obama Girl or been concerned about not having a say in the messaging behind a video such as Yes We Can. Instead, Obama’s team has embraced these videos and recognised the value and power of user-generated content in moving others to action. However the UK politicians are not fully ready to give up that kind of power. They want to follow Obama’s strategy in their own elections, but on the other hand, do it with much caution. The UK election has gone online, and many are now discussing if it is beneficial for the 2010 election or not.
Even before official campaigning begins, one thing seems clear - this election is going to be fought in cyberspace as well as on the doorsteps (BBC). Social media platforms such as Twitter and Facebook are now seen as crucial battlegrounds, as well as potential forums for political mistakes. The influence of bloggers are enormous, they have the power to very fast spread their view of either supporting or attacking the various parties. These are the reason behind why the UK politicians fear the social media.
The reason social media campaigning was so successful for Obama, was that he was able to reach and influence the younger voters who might well take a steer from their peers rather than traditional media. When it comes to politics, it seems young people are less interested in participating, however with the social media, even when you can’t vote, you are part of the community who can. Which means people can still be heard.
It looks like the UK politicians are sceptical about the social media approach, Mr. Cameron might have made it clear last year that he is no fan of Twitter (BBC), however when they see the results they quickly change their minds. The news comes as David Cameron has said he is considering finally joining Twitter the social networking site (PRWeek), following his infamous ‘too many twits make a twat’ gaffe on Absolute Radio last July.
According to resent statistics conservative party dominates social media platform Facebook as election approaches (PRWeek). The research showed a staggering 4,688 comments and wall posts had been made on the party's fan page. This compared with only 1,229 commented or posted on the Labour Party's page and 727 on the Liberal Democrats. The figures demonstrate a substantial gap between the Conservatives' online engagement tactics on the platform. And still Mr. Cameron is afraid of Twitter; despite the success they have on Facebook. The biggest challenge for the parties will be to turn their Facebook friends into Facebook supporters.
Winning elections is about finding your voters and getting them to vote for you on the day. It is here we will see how effective social media campaign is in the UK.
So what will we see in our first social media affected election?
I predict we will see more MPs surrender to the online campaigns, which will stop them gaining more power. We will see the candidates who use social media getting higher audience, as the online activity creates a buzz around their election. I believe that the 2010 elections will see social media playing a big role for politicians. It will also generate more interest among the younger voters.
Reference:
BBC http://news.bbc.co.uk/1/hi/uk_politics/8589037.stm
Business Week http://www.businessweek.com/technology/content/aug2008/tc20080825_761567.htm?chan=top+news_top+news+index_technology
The Washington Post http://blog.washingtonpost.com/44/2007/10/06/barack_obama_social_networking.html
Saturday, 27 February 2010
Benefits of Social Media for Public Relation Press Release

- What social media is and why it is called ‘social media’. This part is covering the global aspect of social media, explaining how each country has its own most used social media platform. Despite the different platforms the bottom line is that social media is about community of people with same interest, regardless of geographic and their social and economic background.
- What are the sociological and cultural concepts behind social media and what their relevance is to PR. One of the biggest advantages of social media is globalization. Globalization has a power of speed in which social media enables communication. Part of the power that social media has is that so many people participate in it.
- The webcast covers the issues regarding cultural barriers, about how they are breaking down. Despite difference in culture, religion, social class and other ways we used to divide our society, social media gives everyone a chance to be heard. The other benefit is the freedom of information; there are 'almost no restrictions' on what users can search for and no regulations telling you otherwise.
- How the agency need to constantly feed information to its community and followers. The most important part of social media is to always be where things are happening, monitoring what people are saying about the business and react when things go wrong.
- What the benefits are to the client. The approach to digital media is the same as to traditional. It is still about finding right people to send information to and reach the right audience, in social media the new tools differ. The additional element that comes with digital media is that it helps to amplify your point. News in traditional media disappears fast, where as social media works as long tail. When information is online it will stay there for a long time, it has no time limit! While magazine readership and the number of available print publications continue to decline, the number of consumers using the Internet to access and share information continues to rise. Which means, if the business is to be successful, social media is crucial for the business strategy.
- What are the negatives to the client and how will they be dealt with. When information is public, it can get out. It is important to be there when things go wrong! Posting videos of response; create blogs answering the audience’s questions etc. Instead of watching what people are talking about, jump into the conversation by responding. The audience is a huge asset, they will speak up therefore listen – and respond.
In the case of a crisis traditional media always comes to the rescue, use it so support the argument.
Quotes
The director of Katodin PR Yekaterina Odintsova said: "I hope this webcast "Benefits of Social Media" will provide a new view of social media and the way it is constructed should provide an easy understanding for everybody who watches it. I hope that this new approach of using social media to tell about social media will inspire others to contribute or question the changing media and the benefits of using social media."
- Social networks and blogs are the 4th most popular online activities online, including beating personal email.
- It took radio 38 years to reach 50 million listeners. Terrestrial TV took 13 years to reach 50 million users. The Internet took four years to reach 50 million people... In less than nine months, Facebook added 100 million users.
- The most recent figure of blogs being indexed by Technorati currently stands at 133 million. The same report into the Blogosphere also revealed that on average, 900,000 blog posts are created within a single 24-hour period.
- If Facebook were a country, it would be the fourth largest in the world. More people communicate via social networks than via email. There is no denying that the whole world is moving on-line and business and the way people communicate is changing at the fastest pace in history
- 78% of consumers trust peer recommendations and Only 14% trust advertisements
Does Ethics Exist in PR?

Creating a positive reputation for a company in the public's eye is essential for the survival of any organisation. Unfortunately, for many PR practitioners, this means using whatever means possible, including any unethical methods, in order to create the "right image" for their organisation and still maintain a pristine reputation amongst the general public. It is because of these dubious tactics by certain PR practitioners that lead journalists to call them "PR flakkers", a negative term given by journalists to PR practitioners for manipulating, self-serving information, which does not tell the whole story most of the time (Parsons 2004;5).
‘Truth telling is not a matter of speaking the truth but is rather a matter of speaking what one believes to be the truth’
The role of PR as a practice has had three major interpretations: controlling publics, responding to publics, and achieving mutually beneficial relationships among all publics (Newsom and Scott, 1985). Within the first interpretation lies the root of the belief that PR is persuasive by nature, the idea that PR practitioners would do anything in order to achieve their goal.
From a PR point of view, this interpretation is open to debate. ‘Ethical harmony is essential for social stability. And social stability is the mission and product of public relations’ (Sharp, 1990;25). In PR, credibility is vital. It is logical that an ethical business practice is better tha
n an unethical one when it comes to reputation and public image. Every person has their own ethical morality and follows those ethics on a regular basis, however, when it comes to a company’s ethics, the result might be contradictory to the practitioner's own beliefs. And here in lies the question. Is a PR practitioner's ethic's based on their company's standpoint or visa versa? To what extent will a PR practitioner bend their moral ethics to please their employer?
According to Bowen’s research, which supports a historical trend of associating PR with all things that are unethical such as lying and spin doctoring. She writes that many critics argue that there cannot be ethical PR for the reason that the practice itself is manipulative. The answers to the above questions, lies in that the PR department in a company has to follow its company’s ethical standpoint for the PR’s beneficial reasons. However if the company’s morality is not in accordance with the PR practitioners own ethical beliefs, PR is responsible for applying their ability to cover any issues up in a way that it will manipulate the output of the message so it is believed to be ‘in the favour of the public’. This is why many critics have the opinion Bowens is referring to.
No formal guidelines exist that could explain how a member should go about behaving in accordance with the ‘public interest’, nor has any formal structure been developed where a practitioner may contribute to the public interest on behalf of the profession (Parsons, 2004). Parson is not the only author discussing the lack of rules in PR; many others have joined the big debate, and everyone has their different points of view. However, it is interesting that they all have the same conclusion, that the PR When it comes to ethical behaviour, it is up to each individual’s morality, like Albert Camus once said, ‘Integrity has no need of rules’ (cited Parsons, 2004;37). However that is not always the case when it comes to dealing with PR. The Codes of Ethics were designed by major PR associations in order to help and prevent any unpleasant behaviour amongst practitioners by adapting these broad guidelines for members of their organisations to follow.
The Codes were created in order to have regulations within PR and to create a better reputation within the professional bodies. The creations of the Codes are an attempt to turn PR into an ethical practise and recognised as a profession by other organisations. PR for PR!
In order for PR to be considered a profession there must be a shared definition of professional ethics between any organisations and the ethical obligations a PR practitioner must possess.
The PRSA provides no concrete guidelines for its members who need them in order to show professional responsibility when serving the public interest. Suggesting that members simply conduct their interaction ‘in accordance with the public interest’, these guidelines can be manipulated into the belief that something is beneficial for the public, however a PR practitioner must follow the client's request. PR practitioners often state that Codes of Ethics are too vague to be useful in their own careers or that they do not give enough specific guidance to be anything other than basic (Bowen).
It is quite interesting since every Code of Ethics is essentially a collection of moral principles and values. However it is noticeable that most scholars that discuss morality focus on the foundation of ethical principles. Concluding that the Codes are neither professional nor ethical and until fundamental changes are made, PR will fail in its aim of achieving a professional status (Parkinson, 2004).
In order to change the perception of unethical PR, it is not only vital to have concrete ethical regulations for PR professionals, but also to have laws that will restrict and punish any PR practitioner and not only the members of the PR associations.

The discussion on the questions whether the Codes of Ethics are effective and can help PR practitioners to be ethical is still a very popular discussion. Until there are better-structured regulations in the field of PR, other professions will continue to consider PR as an unethical practice. These regulations are needed in the field of PR in order to have better guidelines for the practitioners and with the intention that the public will know that for any unethical and untrustworthy acts, there will be consequences.
The purpose of the discussion is to illustrate the unethical side of PR, as there are no laws stopping the practitioners to work around the rules in intention of achieving their clients’ requirements. The evidence from this discussion proves that the Codes of Ethics are ineffective as they are only written for PR associations’ members and are only used as a guideline, one of the biggest issues with the Codes of Ethics is that they do not cover the majority of the practitioners who are working within PR. What about those who are not members of big PR associations? Does that mean they can do what they please with no further punishment? This is still arguable, as mentioned prior, the PR associations need to come up with more strict rules and laws that would consider all PR practitioners and not only its members. By adapting more strict and structured regulations in PR, the public and other professions may change their existing view and start to consider PR practice as a profession that has values and rules, and if any of those regulations are broken there will be consequences.
Reference
Newsom, D. and Scott, A. (1985). ‘This is PR: The Realities of Public Relations’. Wadsworth, Belmont
Parkinson, M. (2004). ‘The PRSA Code of Professional Standards and Member Code of Ethics: Why They are Neither Professional or Ethical’. Public Relations Quarterly, Fall, 27-31
Parsons, P. (2004). ‘Ethics in Public Relations: A Guide to Best Practice’. Institute of Public Relations, London
Sharp, M (1990). ‘Harmonizing ethical values in the global village’. International Public Relations Review. Vol 13, no 3. P 25
Friday, 19 February 2010
Benefits of Social Media Webcast
Saturday, 30 January 2010
Blogging in Social Media

For many years PR has been fighting to be credible, by using new media it is easy for everyone to access and post information, which means in order for the information to be credible the readers need to spend more time on researching in order to be reinsured that the information is reliable. In the book "Flat Earth News" Davis is talking about how naive the readers are when reading a newspaper, which most readers believe to be credible news, but how can they know better when the journalist many times run a story with out themselves knowing how credible the information is.
Will blogging be a positive or negative tool for PR? At this particular time during recession, blogs are here to financially support the communication channels. Everything mentioned in this report suggest that there is more pros for the social media and blogs, however as everything else, it has its own downsides.
After talking about social media, it sounds like traditional media is no longer relevant. It is not true, media is critically important for many organisations. A positive story in the Guardian or an article in the Financial Times will still bring more publicity to any company than any web-blog. Blogs as a trend is here to stay and there is much that the PR industry can achieve by using social media and its channel of communication. Blogging may change the nature of PR as an industry and it could perhaps take it to a new way of building relations with the public, a way that is not only direct and honest but one that includes responsibility. What will happen with social media and PR in the future? Social media era is here and PR needs to adapt and follow its trends.